Terms and Conditions

IMPORTANT INFORMATION

* Please buy your tickets in advance for a safe cashless experience.
* No refunds are available once tickets have been sold.
* Masks might be mandatory indoors.
* The Organisers will conduct random inspections. Confirmed or symptomatic persons are not allowed to attend.

* One ticket is for one attendee only. Each early bird ticket (purchased before 11/09/2023) is RM15/per person, regular ticket is RM20/per person (includes prevailing taxes).
* Each order is limited to 10 tickets only.
* Orders not paid within 48 hours will be cancelled.
* Wristbands are non-transferable.
* LOST, DAMAGED or TAMPERED tickets and wristbands will not be entertained.
* Orders are usually processed within a few hours, however payment consolidation might take up to two business days.
* Children 12 years and below enter free. Organisers reserve the rights to requests for child’s ID/Passport for verification at entrance.
* All prices quoted are in Ringgit Malaysian (RM). All published prices are subject to change without prior notice.
* Limited Edition 2023 CD and Wristband must be redeemed on arrival at the event date. CD redemption is on a first come first serve basis and while stocks last.
* Upon completion of your ticket purchase online, an e-mail notification with the receipt will be sent to your e-mail address provided once the ticket purchase transaction has been verified.
* You will need to show the following at the redemption / registration counter to redeem your wristband(s):
– The ticket(s) order/receipt in print or digital form
– A valid photo ID or passport matching the customer’s name on the receipt above
* If you are NOT the original purchaser or you were NOT appointed at the time of order, you will need to show the following at the redemption / registration counter to redeem your wristband(s):
– The ticket order/receipt in print or digital form
– A copy of a valid photo ID or passport matching the customer’s name on the receipt(s) above OR
– A completed ticket transfer authorization form / letter stating name of purchaser, name of collector, ID/passport number.
* No refund on ticket transaction will be made under any circumstances except pursuant to conditions under Event Cancellation or Postponement.
* By purchasing from us, you are agreeing to 3Dot Events Sdh Bhd’s Terms & Conditions.
* 3Dot Events Sdn Bhd Management has the right to amend the Terms & Conditions without prior notice.
* We bear no responsibility or liability for any loss or damage to your personal property whilst at event.
* For any enquiries regarding the event or the purchase of tickets, please contact the organizers.